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MORISTACK CALL
Japanese phone calls, made for you.
Phone-only in Japan? We'll call for you.
City offices, utility companies, clinics, property managers, repair services, restaurants — many things in Japan are phone-only, Japanese-only. Whether you're visiting or you live here, we make the call.
- Reviewed up frontYour details are reviewed before we call
- Up-front pricingFrom $6 · no charge unless the call is made
- MORISTACKOperated as MORISTACK
- Pay on completionNo charge unless the call is made
No charge unless the call is completed
Registering a card is not a payment. If we can't complete the requested call, you pay nothing.
An independent Japan-based operation
MORISTACK is an independent operation based in Japan. Read the Legal Notice or contact us before requesting a call.
WHO THIS IS FOR
Visiting or living here?
Visiting Japan
- Book a restaurant that only takes phone reservations
- Confirm or change a ryokan booking
- Ask about allergies or dietary needs before you go
- Chase a delivery or something you left behind
Living in Japan
- Book a clinic appointment — we relay what you write, in Japanese
- Tell your property manager the water heater has stopped
- Ask city hall which documents you need before you go
- Book a repair visit and arrange a time
- Tell the nursery your child will be absent
HOW IT WORKS
Four steps from request to result.
1
Tell us the details
New booking, confirm/change one, or a routine inquiry — plus register a card (we don't charge you yet). Takes under 2 minutes.
2
We email you a summary
Check it over. If anything's wrong or missing, just reply — we'll fix it before calling.
3
We call in Japanese
Once your details are confirmed, a native Japanese speaker makes the call — to a restaurant, salon, city office, or wherever you need.
4
You get the result — and only then do we charge
We email you the result. If we can't complete it, we don't charge you at all.
PRICING
Charged only after the call.
$6
Confirm, change, or ask
Existing reservation, ryokan booking, delivery status, or anything else that doesn't need a new booking.
$12
New reservation or appointment
Restaurants, hair salons, clinics, repair visits — anywhere that needs a fresh booking on the books.
$15
Japanese-office call
City hall, utilities, property manager — anywhere the call may get transferred or wait for a call-back.
The $15 tier covers calls to city offices, utility companies, and property managers, where being transferred between departments or waiting for a call back is normal and adds real time to the work. They're priced separately from routine questions and confirmations.
Your card is registered when you submit a request but not charged until we've completed the call. A valid coupon can cover an eligible request without card registration. Can't complete it? You pay nothing.
COMPANY
Operations for the practical side of Japan.
MORISTACK is an independent operation based in Japan that handles practical operations for clients working with Japan from overseas. CALL is our phone-call product, with scope, price, and timeline confirmed up front — and only billed when the call is actually made.
MORISTACKLegal Notice →
FAQ
Before you request a call.
Do I pay upfront?
No. We register your card when you submit a request, but we don't charge it. We only charge the service fee after we've completed the call. If we can't complete it, we never charge you — there's nothing to refund.
What if the business can't do what I asked?
That counts as not completed, so you're not charged. For a new reservation, if you gave us a backup date/time we'll try that in the same call at no extra cost.
What if I need to cancel?
Reply to our summary email as soon as you know — that's also your chance to correct any details before we call. If a booking was already confirmed, tell us right away so we can let the business know — missed reservations can cause real disruption for businesses.
What kinds of places do you call?
For new reservations, restaurants, hair salons, repair services, and clinics. For confirmations, changes, or routine inquiries, we can also call ryokan and hotels (existing bookings only), city hall, utility companies, delivery services, your landlord or property manager, and schools or nurseries. The hard limits are: calls that need to verify your identity (banks, mobile carriers, insurance, immigration) and anything that would put us in conflict with the other side — complaints, demands, negotiations, or anything to do with your employer.
Can you book places that require a credit card deposit?
Not yet — for now we only handle bookings that don't require a card guarantee.
I live in Japan. Can you call my landlord or the property manager?
Yes — to report a problem like a broken water heater or a leak, to arrange a time for a repair visit, or to check on paperwork. We don't handle rent negotiations, move-out notices, or complaints against a neighbour or the landlord.
Can you set up my electricity, gas, or internet?
No. Providers will only open, close, or transfer an account with the account holder after verifying their identity, and we can't do that on your behalf. We can call to ask what documents you'll need, what the procedure is, or whether it can be done online.
Can you call my employer for me?
No. We don't handle anything to do with employment — that includes calling in sick, resignations, and anything a company would expect to hear from you directly.
How fast will I hear back?
We send the confirmation summary shortly after you register your card. Once you reply confirming the details, we call on weekdays during Japan business hours (9am–9pm JST) and aim to report back the same day or the next business day.
PRACTICAL GUIDES
Before you request a call.
Check what to prepare for common phone-only situations in Japan.
How to Confirm a Restaurant Reservation in JapanHow to Ask a Japanese Restaurant About AllergiesHow to Book a Vegetarian or Vegan Restaurant in Tokyo, Kyoto, or OsakaCan You Store Luggage at a Hotel in Japan Before Check-in?How to Book a Hair Salon in Japan Without Speaking JapaneseHow to Report an Apartment Problem to Your Japanese Property Manager
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